Calyx Info    
 
 
 
 
 
 
 
Partnering Change Management’ Calyx Info goes that extra mile to ensure that the client is comfortable with our solutions. That's added value for our customers.
CLIX provides a Layered exchange platform that allows cross pollination of ideas and suggestions between differing levels within the User Organisation, differing levels within Calyx project team and across the two teams as well. Yet it preserves a common approach and thought process to ensure all solutions are towards the final defined goal.
'On Going Services'- A bouquet of these services is mutually discussed and finalized depending upon the actual needs of the customer.
 

 

A bouquet of On-going services is mutually discussed and finalized depending upon the actual needs of the customer. By and large, the service options could include:

  • Annual Maintenance Contract – This service will be for a period of one year and will offer defect resolution. The service can include periodic visits by our team members. Software callibration and validation can also be a part of the service.

  • Enhancement and Upgradation – Recognising dynamic business environment and need for enhanced functionality and features over time, Calyx Info offers Enhancement and Upgradation service. All enhancements and / or upgradations will be assessed by Calyx Info and will be developed based on Customer approvals.

  • Training - Calyx Info will offer training to customer's internal or external users on a need basis. Training takes a completely modular and customised approach. Medium of training, course content, duration and methodology is tailored to suit customer needs.

  • Partnering Change Management – Calyx Info goes that extra mile to ensure that the client is comfortable with our solutions. We recognise that computerising business operations is a significant change management activity and we work with our customers in that spirit. That's added value for our customers.

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